A large corporate organisation with international presence, needed a new CRM to manage a growing workload and had looked into many options and even trialled a few software packages, without much success.
Your Hive provided the much needed “fresh set of eyes” on the project and undertook a comprehensive Discovery Session to assist the client and determine the best course of action. A CRM was selected and the project began in incremental steps.
The Your Hive team managed all steps of ensuring the clients data remained secure, prepared correctly for the CRM and fully tested. New branded marketing templates were created for the new data and the client was fully trained how to use the new system and a set of process documents was provided.
This project client now has a streamlined system that incorporates all of their client data and communications and we now provide them with monthly support to ensure they stay on track.